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Frequently Asked Questions

READY TO BOOK A LOS ANGELES TOUR WITH US?

Browse our variety of public bike tours, hiking tours, bike rentals, as well as our wide variety of private and custom tours, where we’ll cater to your group and desired schedule!

Frequently Asked Questions

Are your LA bike tours suited for all levels of riders?

Yes! At Bikes and Hikes LA, we welcome all levels of bike riders on our daily LA bike tours, from the novice bike rider to the cycling enthusiast. Our tours are also designed to cover a variety of different distances and time durations, making it easy for you to select the LA bike tour best suited for your vacation plans. There is literally a tour for everyone at Bikes and Hikes LA. If you are comfortable riding a bike, you will enjoy our tours. When booking your bike tour of LA, check the “Quick Details” section for information about each tours’ degree of skill.

Is it safe to bike and hike in Los Angeles?

Yes. Our top priority at Bikes and Hikes LA is the safety of our guests. We have designed each of our tours to showcase the best locations in LA, while also keeping guests safe on the road We avoid major through fares and heavily trafficked freeways. Certain bike tours are held in more popular locations where there is more traffic. Our local LA tour guides are experts in bike safety and maintenance, and are trained in navigating LA’s busiest streets. Upon checking in to your LA bike tour, guests will sign a safety waiver and receive bike helmets and reflective safety vests. All guests undergo a safety briefing with our LA bike tour guides prior to departure to ensure guests understand traffic rules and regulations and safe riding practices. Safety is our top priority, and the above precautions make for a safe, fun ride.

Our hiking tours are also designed with guests safety and enjoyment in mind. Guests will sign a safety waiver upon checking in, and guides will instruct guests of the proper safety precautions to take prior to the group hiking tour. We encourage you to let us know of any health issues or concerns prior to your LA tour, and advise that guests be in good health to take one of our tours.

Do I have to purchase tickets to your LA tours in advance?

We highly recommend that you purchase your LA tour tickets in advance of your preferred tour date. By doing so, you are guaranteed a spot. We will always do our best to accommodate “walk-ins” however, you run the risk of the tour being sold out on the day you’d like to take it if you haven’t booked your tour in advance. You can buy the LA tour of your choice here.

What’s the distance of your Los Angeles tours? How long do they take?

Here is a summary of what to expect in terms of mileage and duration in time for all of our LA biking and hiking tours. Please note: the timing should serve as an estimate; the amount of time spent on tour largely depends on the biking ability of your group.

Tour Length in Miles/Km Duration
LA in a Day Bike Tour 32 miles/ 51.5km 5-6 hours
Celebrity Bike Tour 10 miles/ 16km 2.5-3 hours
Hollywood Bike Tour 12 miles/ 19km 3 hours
Griffith Park Experience: Hollywood Sign Hike 4 miles/ 6.4km 2.5-3 hours

Do you serve food and beverages on your LA tours?

At Bikes and Hikes LA, we supply water to each rider on our tour. The LA in a Day tour includes a stop for lunch at the beach. The tour price does not include lunch. Guests on the LA in a Day Bike Tour are responsible for the cost of their own lunch. We have a special deal with a great restaurant at the beach which offers a high energy lunch—expect to spend about $10 on this option. On the LA in a Day Bike Tour, guests can opt for other dining selections on the Venice Boardwalk, where your group will stop for lunch. We provide waters for guests on all of our biking and hiking tours. Should guests be interested in a snack before or after our bike tours, we offer snacks for purchase at our West Hollywood Bike Shop. For our hiking tours, guests are encouraged to bring their own snacks should they desire them. There is a cafe close to the starting location of our LA hike tour in Griffith Park.
Our staff are also always happy to recommend great LA restaurants and cafes for you either in person, before or after your tour, or on the phone! Stop by our office or give us a buzz today for recommendations!

Am I required to sign an LA tour waiver?

Yes. Guests on all of our LA biking and hike tours are required to sign a waiver prior to tour departure. If members of your party are under 18, you will include them on your waiver and sign on their behalf. Guests are able to receive an emailed copy of their waiver should they desire.

Do you offer any of your LA tours at night?

Sure! Our Griffith Park Experience is launched twice daily – in the morning, and at sunset. Our Hollywood Hills Sunset Hike begins approximately one hour before sunset. Guests will have the opportunity to snag the best LA instagram of all time as the sun sets around you in the Hollywood Hills. Guests will watch the sun set over Los Angeles, and then finish up the hike with an evening insider tour of the Griffith Observatory. All of our LA bike tours are held during daylight hours.

What happens if it rains or the weather is bad?

Should Bikes and Hikes LA need to cancel a tour due to inclement weather, we will contact you on the day of the tour. Our policy is to either offer you the opportunity to reschedule your LA tour for a different day or to offer you a refund for the tour. When you book your tour, please be sure to include your cell phone number or a local number where we can reach you as well as an email address.

Is there restroom access on your LA tour routes?

All of our LA bike tours include at least one stop with restroom facilities. Many of our bike tours have multiple restroom stops.On our Griffith Park Experience (Hollywood Hills Hike,) guests will have the opportunity to use the restroom on the first stop of the tour, and then again at the end during the Griffith Observatory Insider tour.
Our Hollywood Sign Experience (Hollywood Sign Hike) does not include a restroom stop, so guests are advised to use the restrooms prior to taking our Hollywood Sign Experience.

Can children take your LA tours?

Yes, we encourage guests ages 6-96 to book our LA tours!

We advise guests to book tours for children at their own discretion, based on child’s age and abilities. Please check the “Quick Details” section of each tour to see if tour level is suitable for children.

Electric Bike Note:

  • Please Note: Our Electric Bikes are only available for guests 4’9″ (1.45 meters) and taller

Note: Our LA in a Day Tour is our longest tour, and may prove challenging for younger guests. We have had children as young as 8 complete the entire ride with no issues; parents, please use discretion when deciding if a 35 mile bike ride is suitable for your child.

Small Children and Infants: For our LA bike tours, we offer two options for small children and infants. We have a bike trailer that can accommodate two small children–the maximum load for the trailer is 100 pounds. The trailer attaches to the back of an adult bike.

The other option for infants is a child seat. This can accommodate a child up to 50 pounds, and is attached attached directly to a mount on an adult bike.

Young Children: 5 – 8

Younger children who are comfortable biking but may need a boost can use our Tag-Along. This is a one-wheel attachment with handlebars that attaches to the rear of an adult bike. With this option, the child can pedal independently of the adult in front, and enjoy their LA bike tour like a big kid!

Children 8 – 12

For our LA bike tours, we use multi-speed bikes with hand brakes. Our tour bikes can accommodate young children who are experienced bikers. These bikes have 7 gears and are easy to operate.

Our child LA tour bikes are 24″ and are best suited for children approximately 51-62″ tall. We’ve had larger 7 year-olds take our Movie Star Homes tour using this particular bike.

For our hike tours, we welcome children ages 6 and up. We do not recommend taking strollers on our hiking tours.

Small Children and Infants: There are two options available. We have a trailer that will accommodate two small children–the maximum load for the trailer is 100 pounds. This is pulled behind an adult’s bike. The other option for infants is a child seat. This attached directly to a black mount on an adult’s bike and can accommodate a child up to 50 pounds.

Young Children: 5 – 8

Younger children who are familiar with biking but may need a boost could be accommodated by our Tag-Along. This is a one-wheel attachment with handlebars that attaches to the rear of an adult bike. With this option, a child can pedal independently of the adult in front–it’s not like a traditional tandem bike.

Children 8 – 12

We have a multi-speed bike with hand brakes that can accommodate small children who are experienced bikers. This has a total of seven gears and is very easy to operate. This bike is 24″ and is for children approximately 51-62″ tall. We’ve had larger 7 year-olds take our Movie Star Homes tour using this particular bike.

For our hike tours, we welcome children ages 6 and up. We do not recommend taking strollers on our hiking tours.

Do you offer any special tour arrangements for children or for my family?

A very popular option for families traveling with children is to book a private biking or hiking tour of LA. Your expert LA guide will be assigned to your group and take you on a family-friendly custom experience the whole family will love! When booking your tour of LA, simply select the option to make your Hollywood tour a private one.

Can I rent a bike without going on a guided tour of LA?

Yes! We offer daily, weekly, and long term bike rentals. For custom length arrangements, check with us and we’ll quote for an extended rental rate. We can also rent bikes by the hour. All of our bike rentals come with a lock and a safety helmet. Several different types of bikes are available: hybrid, mountain, road.

I noticed in the reservation form I had to provide a phone number. However, I’m not from the United States, and I only have a foreign number. What should I do?

No problem! You can provide us a foreign phone number and/or the name and number of the hotel at which you’re staying in LA.

Where does my LA tour end? Can we finish the tour at a different location or head back to our hotel?

All of our LA tours start and finish at the same location. Please read the following carefully, as the location for our BIKE TOURS is DIFFERENT from the location of our HIKE TOURS.
All of our LA bike tours depart from our West Hollywood location:
8500 Santa Monica Boulevard
West Hollywood, CA 90069
Unfortunately, we cannot finish a bike tour at a different location because guests must return bicycles to our office.
All of our LA hike tours depart from within Griffith Park.
Please double check your confirmation when you book your Los Angeles tour with us; Griffith Park is about 25 minutes away from our shop, so please confirm whether you’ve booked a bike tour or a hike tour, as the two locations are very different.

We know that we will like our tour of LA, and we will want to do some biking in LA after our tour. How can we arrange that?

Visit our Bike Rental page to reserve your bikes and explore LA on your own. Our concierge team is also happy to design a custom LA tour for you, so that you and your group can explore the best places in LA to your heart’s content!

I just completed my tour reservation. Should I print the confirmation and bring it with me the day of the tour?

Our reservation system is completely integrated; and we don’t require a print out of the confirmation. However, if you want to print it and bring it with you, please do so.

We are a big group and are curious if you offer group discounts?

Absolutely! If you have a group of more than 6 people, please send us an e-mail at [email protected] and we will arrange it.

What kind of bicycles we will ride on our LA tour?

We offer pedal bikes, as mentioned above, as well as electric bikes. Guests are able to upgrade from a regular bike to an e-bike on any of our bike tours. All of our bikes are well-maintained and in excellent condition.